Controller / provider placeholder: MultivoHub Limited, 17236540, 340 Poplars Avenue
Warrington
WA2 9UF
United Kingdom.
Contact: support@multivohub.com / support@multivohub.com.
Last updated: 12 June 2026.
1. Scope
This Privacy Policy explains how Harmonia Repo Ready collects, uses, stores and shares personal data when you visit the website, create an account, use the Service, connect repositories, contact us or interact with reports and integrations.
2. Personal data we collect
| Category | Examples |
|---|---|
| Account data | Name, email address, organisation, role, login metadata. |
| Repository metadata | Repository name, owner, branch names, file paths, commit metadata, pull request metadata, issues, configuration signals. |
| Customer Content | Source code, documentation, config files, logs, prompts, uploaded files and analysis inputs you submit or authorise us to access. |
| Usage data | Pages viewed, actions taken, audit runs, API calls, timestamps, device/browser information, IP address. |
| Billing data | Plan, invoices, payment status and limited payment metadata. Full card details are processed by the payment provider. |
| Support data | Emails, chat messages, screenshots, support tickets and feedback. |
3. How we use personal data
- To provide, operate and secure the Service.
- To authenticate users and manage account access.
- To analyse repositories and generate reports, scores and remediation plans.
- To maintain audit history, usage limits, billing and subscriptions.
- To provide customer support and respond to enquiries.
- To improve the Service, debug issues and monitor performance.
- To comply with legal obligations and protect rights, safety and security.
4. Lawful bases
Depending on context, we rely on contract, legitimate interests, legal obligation and consent. For example, account and audit processing is usually necessary to perform the contract; security logging and fraud prevention may rely on legitimate interests; cookie consent is used where required for optional cookies or similar technologies.
5. AI processing
Where repository content or prompts are processed by AI providers, this is described in the AI & Data Processing Notice and Subprocessors page. We aim to minimise data sent to AI providers and avoid sending secrets where detection is possible.
6. Cookies and similar technologies
We use strictly necessary cookies and local storage for site operation and cookie preference storage. Optional analytics or marketing cookies are only used where enabled and lawful. See the Cookie Policy.
7. Sharing personal data
We may share personal data with service providers that help us operate the Service, including hosting, database, authentication, email, payment, analytics, AI processing, monitoring and support providers. We may also share data if required by law, to protect rights/security or as part of a business transfer.
8. International transfers
Some providers may process data outside the UK or EEA. Where required, we will use appropriate safeguards such as adequacy regulations, standard contractual clauses, the UK International Data Transfer Agreement or other lawful transfer mechanisms.
9. Data retention
We keep personal data only as long as necessary for the purposes described in this Policy, including account operation, audit history, security, billing, legal compliance and dispute resolution. Repository analysis data may be deleted or anonymised according to plan settings, retention controls or customer request.
10. Security
We use reasonable technical and organisational security measures including access controls, encryption in transit, secrets controls, monitoring, audit logs and least-privilege practices where applicable. No service can guarantee absolute security, because reality insists on being difficult.
11. Your rights
Subject to applicable law, you may have rights to access, rectify, erase, restrict, object to processing, request portability and withdraw consent. You may also complain to the Information Commissioner’s Office in the UK.
12. Children
The Service is intended for business and professional users and is not directed to children.
13. Changes
We may update this Policy from time to time. Material changes will be notified where appropriate.